How Do I Cancel My Air India Ticket?

Travel plans do not always go as expected, and sometimes cancelling a flight becomes necessary. If you have booked with Air India, knowing the correct cancellation process can save you both money and time. This detailed guide explains how to cancel your Air India ticket, what charges apply, and how refunds work, based on the latest official information.

Can I Cancel My Air India Ticket Online?

Yes. If you booked your ticket directly through Air India’s website, mobile app, or an official city/airport office, you can cancel your ticket online. Simply go to Manage Booking on the website or My Trips on the app, enter your PNR and last name, and follow the cancellation steps.

If your booking was made through a third-party website or travel agent (such as MakeMyTrip, Cleartrip, or similar platforms), you must contact that same agent or portal for cancellations and refunds. Air India cannot process such requests directly.

Can I Cancel My Air India Ticket Within 24 Hours?

Yes. Air India complies with the DGCA-mandated 24-hour risk-free cancellation rule. If both conditions below are met:

• Your booking was made at least 7 days before the flight’s scheduled departure, and
• You cancel the ticket within 24 hours of booking,

then you are entitled to a full refund without any cancellation fee. This applies to both domestic and international flights booked directly with Air India.

Air India Cancel and Refund Fee

If you cancel outside the 24-hour free window, charges depend on the fare type and time of cancellation. Below are common rules for domestic flights:

• Economy Value – Non-refundable; only taxes are returned.
• Economy Classic – Free cancellation up to 72 hours before departure; ₹2,500–₹3,500 if cancelled later.
• Economy Flex – Free cancellation up to 72 hours before departure; ₹2,500 if cancelled later.
• Premium Economy Classic – ₹2,500–₹3,500 after the 72-hour window.
• Premium Economy Flex – Free up to 48 hours before departure; ₹2,500 after.
• Business Classic – ₹3,500 if cancelled before departure.
• Business Flex – Free cancellation up to 24 hours before departure; ₹2,500 after.
• First Class Flex – Free cancellation up to 24 hours before departure; ₹2,500 after.

For international flights, the cancellation windows are longer. For example, flights to or from the USA and Canada usually require cancellation at least 96 hours before departure. If cancelled within the no-show period (generally two hours before domestic flights or four hours before international flights), only taxes are refunded.

“Learn refund rules and eligibility in Finnair’s cancellation policy.”

How Much Does It Cost to Cancel an Air India Flight?

On average, most Economy Classic domestic tickets will attract a fee of ₹2,500–₹3,500 if cancelled after the free window. Flexible fares have lower or no penalties if cancelled well in advance, while value fares are usually non-refundable. Always review the specific fare rules at the time of booking.

Step-by-Step: Cancel Air India Ticket Booked Online

1. Visit the Air India website or open the mobile app.
2. Select Manage Booking (website) or My Trips (app).
3. Enter your PNR (booking reference) and last name.
4. Choose the flight you want to cancel.
5. Confirm the cancellation and, if eligible, request a refund.
6. Save the acknowledgement email or Case ID for tracking purposes.

Refunds for online payments are usually processed within 7 to 10 business days. Refunds for offline payments (such as cash or cheque) may take up to 20 business days.

What If My Refund Is Delayed?

If your refund has not been credited within 15 to 20 business days:

• Check your status using the Refund Status portal on the Air India website.
• Submit a request through Air India’s Customer Support Portal with your PNR, Case ID, and payment details.
• If there is still no resolution, you may escalate the case to the DGCA or the AirSewa portal.

Maintaining proper documentation, such as emails, screenshots, and acknowledgement numbers, helps in resolving disputes more quickly.

Air India Ticket Cancel Charges Summary

Air India Ticket Cancel Charges Summary

• Economy – Value
• Free cancellation window: None
• After window: Sirf taxes refund milenge
• Economy – Classic
• Free cancellation window: 72 hours before
• After window: ₹2,500 – ₹3,500 charge
• Economy – Flex
• Free cancellation window: 72 hours before
• After window: ₹2,500 charge
• Premium Economy – Classic
• Free cancellation window: 72 hours before
• After window: ₹2,500 – ₹3,500 charge
• Premium Economy – Flex
• Free cancellation window: 48 hours before
• After window: ₹2,500 charge
• Business – Flex
• Free cancellation window: 24 hours before
• After window: ₹2,500 charge
• First – Flex
• Free cancellation window: 24 hours before
• After window: ₹2,500 charge

Key Takeaways

• Air India allows online cancellations for tickets booked directly.
• 24-hour cancellation rule ensures a full refund if booked at least 7 days before departure.
• Cancellation charges typically range from ₹2,500 to ₹3,500 depending on fare type and timing.
• Refunds are usually processed in 7–10 business days.
• Tickets booked via agents or third parties must be cancelled through them.

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Navigating cancellation rules and refund delays can be stressful. When you book your Air India flight through Affluence Travels, you get more than just a ticket. We help you secure the best flight deals at affordable prices and provide end-to-end support if your travel plans change.

Book your next Air India journey with Affluence Travels and travel with confidence, knowing you have expert assistance whenever you need it.