Complete Guide to Volaris Cancellation Policy for Travelers
December 19, 2025
Last Updated: December 19, 2025
Traveling with Volaris and noticed a mistake on your ticket? Whether it's a simple typo or a full name change, Volaris has made the process more streamlined and secure. The airline updated its name change policy in 2025 to enhance security and prevent fraud while making it easier for legitimate passengers to correct their booking details. Let me walk you through everything you need to know about changing your name on a Volaris ticket.
The Volaris name change on ticket service allows you to designate a new passenger to take your place on the flight, or correct errors in your current booking. This is different from a simple name correction, it's essentially transferring your reservation to someone else or fixing mistakes in your passenger data. The service is available through multiple channels, making it convenient to request changes when you need them.
Volaris recognizes that passengers may need to update their passenger information for various reasons. The airline's updated policy sets clear timeframes and conditions for when you can request changes. Here's what you need to know:
For how to change name on volaris ticket, timing is everything. You can request a name change up to 4 hours before departure for domestic flights or up to 72 hours before departure for international flights. However, once you've checked in for your flight whether online, at the airport, or through other channels, you can no longer make changes through the website's "My Trips" section.
The policy allows you to correct minor spelling errors in your first, middle, or last name. You can also add or remove a middle name if you have supporting documentation. However, the airline has strict restrictions on certain types of changes, particularly those involving:
Changes from adult to child (2-12 years) or vice versa
Changes from infant to any other age category
Bookings that include infants traveling with adults and children
Reservations with pets, travel insurance, or emergency exit row seats
Bookings made through travel agencies, group bookings, or purchased with vouchers
Comprehensive Volaris cancellation policy guide including refund rules, cancellation fees, time limits, fare types, how to change or cancel your booking online The volaris change name fee structure depends on your specific situation and how much time remains before your flight. Here's the breakdown from official Volaris fee schedules: Pre-Flight Name Changes: Low Season: MXN $1,000 (approximately USD $55-60) High Season: MXN $1,200 (approximately USD $65-70) Airport Name Changes: Low Season: MXN $1,200 (approximately USD $65-70) High Season: MXN $1,400 (approximately USD $75-85) Important Fee Note: The volaris name change fee is non-refundable and applies to each passenger individually if you're changing multiple travelers on the same reservation. Additionally, if you requested changes within 24 hours of your original booking, you might qualify for a free name correction but this applies only to minor spelling errors. Making the change is simple when you use the official channels. Here are the primary methods: The easiest way to change passenger name on volaris is through their website: Visit Affluence Travels website and log into your account Navigate to the "My Trips" section and enter your booking reference Select the flight where you need to make changes Click the edit button and provide the new passenger's complete information, including name, identification details, and email address Accept the updated Terms and Conditions Pay the required volaris change name fee Enter the validation code sent to your email to confirm the change You'll receive a confirmation email with your updated ticket If you prefer face-to-face assistance or need to make changes at the last minute: Visit the Volaris ticket counter at your departure airport Bring your original legal identification documents Request assistance from the counter staff with your name change Provide all necessary details about the new passenger Pay the applicable airport volaris change name fee (which is slightly higher than pre-flight fees) Staff will update your reservation and email you confirmation For personalized support, you can contact Affluence Travels customer service to request assistance with your change name on volaris flight request. Our representatives will guide you through the process and handle payment over the phone. Detailed Volaris check-in guide with online & airport procedures, required documents, timings, steps, tips, and everything you need before departure Important Restrictions and Conditions Before requesting your name change, it's crucial to understand that the service has several limitations. You won't be able to change name on volaris flight if: You've already checked in for your flight Your passenger is an infant (0-2 years old) Your booking is a package deal through yavas.com Your reservation includes codeshare flights with Frontier Airlines Your booking was made through a travel agency or using a v.club membership holder's account Additionally, the Volaris name change policy prohibits complete name transfers to a different person unless specific conditions are met. Each reservation is tied to a specific passenger, and attempting to transfer tickets outside the stated policy guidelines isn't permitted. Volaris Airlines baggage policy covering carry-on, checked baggage fees, size limits, weight rules, and excess charges Making a mistake on your flight booking shouldn't derail your travel plans. With Volaris' updated name change policy and clear fee structure, correcting errors or transferring your reservation to another passenger is now more simple than ever. So, book your Volaris flight with Affluence Travels today and experience hassle-free travel planning like never before!Volaris Change Name Fee: What Will It Cost?
How to Change Name on Volaris Flight: Your Step-by-Step Guide
Method 1: Online Through "My Trips"
Method 2: Through the Airport Ticket Counter
Method 3: Call Assistance
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No, Volaris doesn't allow transferring entire tickets to different people unless you use their official Name Change service and meet all eligibility requirements. For complete changes, you'll need to cancel and rebook with the new passenger's information.
Yes, minor spelling corrections made within 24 hours of booking are often free, but major changes incur the standard fee regardless of timing.
Minor corrections typically process within 24 hours, while legal name changes requiring documentation verification may take longer depending on document complexity.
Bring valid government-issued identification, marriage certificates (if applicable), or court order documents to prove your name change.
Yes, non-refundable tickets can have name corrections made; however, the change fee still applies and is non-refundable.
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