Vietnam Airlines

Vietnam airlines Flights

Vietnam Airlines is Vietnam's national airline, which is known for Vietnamese hospitality, service, and safety. Linking Vietnam to Asia, Europe, and Oceania with new aircraft and warmth and comfort in service as part of the SkyTeam Alliance. Travelling for business or fun, this guide is a complete pack. From check-in to luggage to upgrades and cancellations and all the most important facts in between, you can check everything here.

How to Book a Vietnam Airlines Flight?

It is easy and convenient to book with Vietnam Airlines from the official website but you can also book by the travel agency or by other methods.

1. Through the Official Website

Vietnam Airlines has an easy booking process from their official website. Here's how to do it-

• Proceed to the home page and enter your departure city, destination city, travel date, and no. of passengers.
• Search flights in fare classes such as Economy Lite, Economy Classic, Economy Flex, and Business Class.
• Verify fare conditions such as baggage allowance, change fee, and refund.
• Include optional travel extras such as seat selection, meal, travel insurance, or lounge.
• Make payment to finalize your booking.
• You will receive an email with an e-ticket confirmation and reservation detail towards the end.

2. Using Vietnam Airlines Mobile App

Vietnam Airlines mobile app is available for Android and iOS. You can use it to-

• Book and pay for flights.
• Online booking management and online check-in.
• Monitor airplane status and be alert.
• Download electronic-boarding passes.

The ease of use of the application is maybe the largest benefit, especially for frequent travelers.

3. Third-Party Web Sites and Travel Agents

You can book Vietnam Airlines flights via authorized travel agencies or Internet travel sites. They are ideal for guests who have multi-leg travel or package holidays with travel, accommodation, or tours.

Changing a Vietnam Airlines Booking

You can change flights and Vietnam Airlines has features to rebook based on the fare class and conditions on your ticket.

Step-by-Step Steps Guide

• Go to the Vietnam Airlines website and choose "Manage Booking."
• Press your reference number (PNR) and last name.
• Choose the "Change Flight" or "Modify Reservation" option.
• Put in new dates or destinations due to altered plans.
• Accept difference of fare or change of fees incurred.
• Accept changes and receive a new confirmation e-mail.

Points of Interest:

• Fare types such as Economy Lite are non-changeable or have extremely high fees.
• Flexible fares (Business Flex and Economy Flex) incur no or negligible change fee.
• Seat availability is a prerequisite for last-minute changes.

Vietnam Airlines upgrade

Various upgrades are provided to customers to take advantage of the upgrade in Vietnam Airlines travel class.

Upgrade Options

At the time of booking: Book Business Class during the time of ticket reservation.

After booking: Go to "Manage Booking" and verify your upgrade status. Pay difference fare or transfer mileage points.

Airport Counter or Check-in: Upgrades are available at the airport counter as well. Ask about upgrade charges.

Business Class Privileges

• Priority baggage handling, boarding, and check-in
• Access to Lotus Lounges at major airports.
• Wide recliner or flat-bed seats with extra leg room.
• Gourmet meal service of Vietnamese and international cuisine.
• Excess baggage allowance.

Upgrading the flight makes it luxury with personalized service.

How to Cancel Vietnam Airlines Flight?

Cancellation is obligatory if, and Vietnam Airlines has taken simple steps in accordance with the fare conditions of the ticket.

How to Cancel:

On the website or application, navigate to "Manage Booking."

Select "Cancel Booking."

Verify the refund status and fee.

Continue to finalize the cancellation and receive an email alert.

What is the Refund Policy

Advance purchase tickets of more than 24 hours or before the time of booking (in the event of minimum 7 days' advance booking) are refundable in full.

• Non-refundable Economy Lite fares are typically available.
• Refundable options include Economy Flex and Business Class fare.
• Refunds will be put into your original method of payment within 7--21 working days.

Vietnam Airlines Baggage Policy

Baggage allowances vary by class of travel and route. Familiarity with the allowances will make you exempt from over-limit fees.

Cabin Baggage:

Economy Class: 1 item not exceeding 12 kg (56 x 36 x 23 cm)

Business Class: 2 items, each not exceeding 18 kg

1 personal item such as a laptop bag or handbag

Checked Baggage:

Domestic Routes:

Economy: 23 kg

Business: 32 kg

International Routes

Economy: 1 or 2 bags no more than 23 kg (depending on fare)

Business: 2 bags up to 32 kg per bag

Pre-paid extra baggage can be purchased at lower fares in advance. Special equipment such as sporting or musical equipment requires advance notice.

Unaccompanied Minor (UMNR) Policy

Vietnam Airlines offers reassuring services for solo children in the attempt to provide them comfort and security.

Age Requirements

5 to 11 Years: Should use UMNR service.

12 to 18 Years: Spontaneous use of UMNR service at their discretion.

Reservation of UMNR Service

• Must be booked together with reservation or bought independently.
• Parents fill and sign a UMNR form with contact information on both sides.
• Air attendants guide the child through all phases of the process from check-in to boarding and final delivery at destination.
• The UMNR service offers protection for parents and hassle-free traveling children.

Pet Policy

Animals can be on board by the passengers subject to the following conditions outlined by Vietnam Airlines.

In-Cabin

• Small size dogs and cats can be brought in the cabin.
• Weight with a carrier cannot exceed 6 kg.
• The carrier needs to be of suitable size for accommodation inside the cabin and be leak-proof, ventilated.

In-Hold

• Large animals are accepted only as checked luggage.
• Only from IATA accredited containers are they accepted.
• The animals must be inspected at least 2--3 hours prior to flight.

Make sure the animals travel with records like health certificates and vaccination reports, mainly on international flights.

Key Hubs and Route Network

Three Vietnam Airlines hubs are-

• Noi Bai International Airport (HAN) -- Hanoi
• Tan Son Nhat International Airport (SGN) -- Ho Chi Minh City
• Da Nang International Airport (DAD) -- Central Vietnam

Central International Routes:

Asia: Bangkok, Tokyo, Seoul, Beijing, Singapore, Kuala Lumpur

Europe: Paris, Frankfurt, London

Oceania: Sydney, Melbourne (codeshare)

Vietnam Airlines broadens its reach through the provision of direct flights as well as codesharing with the help of the SkyTeam alliance, further penetrating overseas. Vietnam Airlines also attempts to strike a balance between Vietnamese politeness and global air regulations. On a short domestic flight or a long international flight, having such policy knowledge will enrich your experience during the trip and increase convenience. Always check their website or mobile app for the latest news and tailored services according to your flight timetables.