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Online Flight Booking Procedure for Icelandair

Here's a general outline of the online flight booking procedure for Icelandair. Please note that procedures and details may have changed, so it is recommended to visit the official website or contacting customer service for the most up-to-date information. Here's how the online flight booking procedure typically works:

If you are booking with the official website of the Icelandair, follow these easy steps to book your flight:

1. Visit the Official Website:

Open the web browser and go to the official website.

2. Search for Flights:

On the homepage, you will usually find a flight search box. Enter the departure city, destination, travel dates, and the number of passengers (adults, children, infants). Click on the "Search" or similar button.

3. Browse Available Flights:

You'll be presented with a list of available flights based on the search criteria. You can often filter and sort the results by departure time, price, flight duration, and other preferences.

4. Select Flights:

Browse through the options and select the flights that best fit the travel plans. Click on the "Select" or "Choose" button for the desired flight.

5. Review Itinerary:

A summary of the selected flights, including departure and arrival times, layovers (if any), and total cost, will be displayed. Review the information to ensure it matches the preferences.

6. Passenger Details:

Enter the required passenger information for each traveler, including full name, contact information, date of birth, passport details (if applicable), and any frequent flyer information.

7. Seat Selection:

Icelandair usually allows you to select the seats during the booking process. Choose the preferred seats based on availability and the preferences.

8. Additional Services:

You may have the option to add extras such as checked baggage, in-flight meals, and seat upgrades at this stage.

9. Payment:

Choose the preferred payment method (credit/debit card, PayPal, etc.) and enter the payment information. Follow the prompts to complete the payment process securely.

10. Confirmation:

Once the payment is successful, you will receive a booking confirmation. This confirmation typically includes a booking reference number and a summary of the itinerary. You might receive this confirmation via email and/or on the website.

11. E-Ticket:

We will usually send you an e-ticket via email. This e-ticket serves as the official ticket for the booked flights. Make sure to have a copy of the e-ticket accessible when you travel.

Icelandair Flight Booking Via Phone

To book a flight with Icelandair via phone, you can follow these general steps. However, please note that specific procedures may have changed. It is recommended verifying the most up-to-date information on the official website or by contacting customer service directly. Here's a general guide to booking flights via phone with Icelandair:

1. Find the Phone Number:

Look for the customer service or reservations phone number. This information is usually provided on the website's contact or customer service page.

2. Call Reservations:

Dial the provided phone number to reach Icelandair's reservations department. Be prepared to wait on hold, as wait times can vary depending on call volume.

3. Provide Details:

Once connected to a customer service representative, provide the necessary details for the flight booking. This includes the departure city, destination, travel dates, passenger information, and any specific preferences you have for the flights.

4. Flight Options and Confirmation:

The representative will search for available flights based on the preferences and provide you with flight options. They will guide you through the available choices, including flight times, layovers, and prices. Once you've selected a flight, the representative will confirm the details with you.

5. Passenger Information:

You'll need to provide passenger information for all travelers, including full names, contact information, and any other required details.

6. Payment:

Provide the payment information over the phone to complete the booking. The customer service agents will guide you through the payment process and ensure that the payment is processed securely.

7. Confirmation and E-Ticket:

After the booking is complete and payment is processed, the customer service representative will provide you with a booking reference number and details of the itinerary. You may receive an e-ticket via email, which serves as the official ticket for the booked flights.

8. Review Details:

Carefully review all provided information, including passenger names, travel dates, and flight details, to ensure accuracy.

9. Additional Services:

If you require any additional services such as seat selection, special meals, or baggage upgrades, you can discuss and arrange these with the representative during the booking process.

10. Record Confirmation Information:

Make sure to jot down or save the booking reference number. This number is important for future reference and for managing the booking.

Icelandair Cancellation Policy

Icelandair's cancellation policy governs refunds and changes to flight reservations. However, please be aware that airline policies can change, and it is recommended verifying the most up-to-date information on the official website or by contacting customer service directly. Here's a general overview of their cancellation policy:

1. Refundable vs. Non-Refundable Tickets:

Icelandair typically offered different fare types, including refundable and non-refundable tickets. Refundable tickets usually allow you to cancel the reservation and receive a refund, while non-refundable tickets might have more restrictions and could be subject to cancellation fees.

2. Cancellation Fees:

Non-refundable tickets might incur cancellation fees or penalties if you decided to cancel the flight. The amount of the fee could vary based on factors such as the fare type, route, and the timing of the cancellation.

3. Cancellation Timeframe:

The ability to cancel a flight and receive a refund often depended on when you canceled relative to the departure date. Icelandair might have had specific timeframes, such as allowing cancellations up to a certain number of these or days before departure for a full or partial refund.

4. Requesting a Refund:

If you had a refundable ticket and wished to cancel the flight, you generally needed to contact the customer service or manage the booking online to initiate the cancellation and refund process.

5. Travel Insurance:

If you had purchased travel insurance, the terms and coverage provided by the insurance policy might impact the ability to receive a refund or reimbursement for canceled flights.

6. Flight Change vs. Cancellation:

If you were considering making changes to the flight dates or times, it was important to understand the difference between changing a flight and canceling it. Changing a flight might have different fees and policies compared to canceling.

7. Refund Process:

If you were eligible for a refund, Icelandair typically processed refunds to the original form of payment. The timeline for receiving the refund could vary based on payment method and other factors.

8. Exceptional Circumstances:

In cases of flight cancellations due to circumstances beyond the control, such as weather events or the airline's operational changes, Icelandair might have offered rebooking options or refunds.

9. Group Bookings:

If you were part of a group booking, there might have been specific cancellation policies and procedures for group reservations.

IcelandAir Flight Change Policy

Icelandair had a flight change policy that outlined the procedures and fees associated with modifying flight reservations. However, please be aware that airline policies can change, and It is recommended verifying the most up-to-date information on the official website or by contacting customer service directly. Here's a general overview of their flight change policy:

1. Change Fees

Changing a flight with Icelandair typically involves change fees. The amount of the fee could vary based on factors such as the fare type, route, and the timing of the change.

2. Fare Differences

If the new flight you're requesting had a higher fare than the original flight, you might need to pay the fare difference in addition to any change fees.

3. Change Timeframe

The ability to make changes to the flight reservation was often subject to specific timeframes. Icelandair might have allowed changes up to a certain number of hours or days before the scheduled departure time.

4. Booking Channels

You could often request flight changes through Icelandair's official website, mobile app, or by contacting the customer service directly.

5. Same-Day Changes

Depending on availability and fare rules, Icelandair might have allowed same-day flight changes. This could be a convenient option if you needed to alter the travel plans at the last minute.

6. No-Show Policy

If you missed the flight without notifying the airline in advance, it was possible that the entire reservation could be canceled. This could result in the loss of the value of the ticket.

7. Travel Insurance

If you had travel insurance, it was important to understand whether the policy covered flight changes and any associated costs.

8. Group Bookings

If you were part of a group booking, there might have been specific policies and procedures for making changes to group reservations.

IcelandAir Flight Upgrading Procedure

Icelandair generally offered a procedure for passengers to upgrade their flights to a higher class of service, such as upgrading from Economy to Economy Comfort or Saga Class (Business Class). However, please note that airline procedures and policies can change, so We recommend verifying the most up-to-date information on the official website or by contacting the customer service directly. Here's a general outline of how the flight upgrading procedure with Icelandair might work:

1. Check Eligibility

Review Icelandair's policies to determine if the ticket is eligible for an upgrade. Upgrades are often subject to availability and may be more likely if you hold a higher-tier frequent flyer status or if the class you want to upgrade to has available seats.

2. Contact Icelandair

Reach out to the customer service through their official website, phone, or app. Inquire about the possibility of upgrading the flight and ask about the available options.

3. Check Upgrade Availability

The customer service will check if there are upgrade seats available on the desired flight. Upgrades may be available to a higher class of service (e.g., Economy to Economy Comfort or Economy to Saga Class) if there are open seats.

4. Pay the Difference

If upgrade seats are available, you will need to pay the fare difference between the current ticket and the upgraded fare. The cost of the upgrade can vary based on factors like the route, fare class, and availability.

5. Payment and Confirmation

If you decide to proceed with the upgrade, you will need to make the payment for the fare difference. The customer service representative will guide you through the payment process. Once the payment is processed, you should receive confirmation of the upgraded seat.

6. Updated Itinerary

After the upgrade is confirmed and payment is received, you will receive an updated itinerary reflecting the upgraded seat. This may include details about the new seat assignment, improved in-flight services, and any other benefits associated with the upgraded class.

7. Check-in and Boarding

On the day of the flight, follow Icelandair's standard check-in and boarding procedures. The upgraded seat assignment should be reflected in the boarding pass.

IcelandAir Unaccompanied Minor Policy

Icelandair had an Unaccompanied Minor (UM) policy to ensure the safety and well-being of children traveling alone on their flights. However, please note that airline policies can change over time, and We recommend verifying the most up-to-date information on the official website or by contacting the customer service directly. Here's a general overview of their Unaccompanied Minor policy:

1. Age Restrictions

Icelandair typically defined unaccompanied minors as children between the ages of 5 and 11 years old. However, children aged 12 to 15 could also be considered unaccompanied minors if the parent or guardian requested the service.

2. Booking Process

When booking a flight for an unaccompanied minor, you would likely need to contact the customer service directly. Online booking for unaccompanied minors might not be available, and you would usually need to make the booking over the phone or in person.

3. UM Service Fee

Icelandair usually charged an additional fee for the Unaccompanied Minor service. The fee amount could vary based on factors such as the child's age, the route, and the level of service provided.

4. Required Documentation

You would typically need to provide specific documentation and information when booking an unaccompanied minor. This could include the child's age, full name, contact information for both the child's guardian and the designated pick-up person at the destination, and any necessary identification documents.

5. UM Assistance and Supervision

Icelandair generally provided special assistance and supervision for unaccompanied minors throughout their journey. This might involve check-in procedures, assistance during layovers, and ensuring the child is properly handed over to the designated pick-up person at the destination.

6. UM Form

Icelandair might have required you to complete an "Unaccompanied Minor Form" that included important details about the child's travel, the guardian's contact information, and any specific instructions.

7. UM Meeting and Handover

At the departure airport, the guardian or parent would need to complete a UM form, provide identification, and remain at the airport until the child's flight departs. At the arrival airport, the designated pick-up person would need to present valid identification to receive the child.

8. In-Flight Care

Icelandair's flight attendants and staff were generally trained to provide additional attention and care to unaccompanied minors during the flight. This might involve keeping an eye on the child, assisting with meals, and ensuring their comfort and safety.

It's important to note that policies and procedures can vary, and the specifics of Icelandair's Unaccompanied Minor policy may have changed. Always review the specific terms and conditions associated with the ticket and any communications from Icelandair for accurate and up-to-date information. If you plan to book travel for an unaccompanied minor, It is recommended contacting the customer service directly for the most accurate and current information on their Unaccompanied Minor policy.

Call +1-888-829-1141 To Discuss OFFER FARES OR FOR ANY OTHER INFORMATION