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As the flag carrier of Egypt and a member of the Star Alliance, EgyptAir operates an astonishing amount of domestic as well as international flights across Africa, Europe, Asia, and the Americas. For business or leisure, it always pays to learn the airline policy so that you can get the best out of your excursions. Step-by-step instructions guide you through the process of how to book an EgyptAir flight, modify or cancel it, upgrade, and learn about baggage and pet policy in detail.
1. Booking a flight with EgyptAir is simple and can be done online (www.egyptair.com), via mobile app, or with approved travel agents.
2. Begin by going to the homepage and filling in your travel information such as departure and destination cities, dates of travel, number of travelers, and travel class (Economy or Business).
3. The software will present a list of flights available, which are classified by fare classes such as Light, Classic, and Flex for Economy, and Saver, Comfort, and Deluxe for Business Class.
4. Once you have made your flight booking, you will be required to fill in passenger information and then go on to the payment page by clicking.
5. Booking provides you with the facility to buy add-on services like special seating, meals, or additional baggage while making the booking. Confirmation will require receiving your e-ticket and reference through an email.
6. Booking with the EgyptAir mobile app also has the advantage of getting special offers and ease in obtaining your travel reservations completed while on the go.
EgyptAir permits its customers to make modifications to their reservations, provided they are in line with their conditions of fare.
1. To reschedule your flight, visit EgyptAir's site or mobile application and click on the "Manage Booking" link.
2. Provide your last name and booking reference and then hit "Retrieve My Trip." You can now modify your dates, times, or destination, subject to your fare class.
3. Light fares are mostly less flexible and may impose charge fees.
4. Flex and Classic fares are more flexible with negligible or no change fees.
5. Business Class fare typically offers free changes made before a reasonable cut-off period.
Fare difference must be paid in order to be upgraded to a higher-priced fare ticket. If the other flight is lower in price, EgyptAir will not typically refund the difference if your fare class is not configured to do so.
Rebookings are made way ahead of your departure flight so as not to attract charges at the last minute. If your ticket has been bought on a third-party site, let the respective agency take care of your cancellations.
EgyptAir cancellations may be done online or through customer care but remain highly susceptible to the rules of your fare ticket.
1. To cancel, go to the "Manage Booking" menu, enter your booking information, and choose the action to cancel.
2. Your system will let you know of your refundability or cancel fee eligibility based on the type of fare you paid for:
3. Refunds are made back to the original payment option and within 7-21 business days. If EgyptAir must cancel your flight, you receive a full refund or rebook for another date at no additional fee.
Some options exist for customers to upgrade seats to Business Class based on availability and type of ticket.
If you are a frequent EgyptAir Plus traveler, the miles that you have earned can be used to request an upgrade. You must be logged in and access the "Use Miles" page to check whether the flight you are traveling on can be upgraded. Alternatively, upgrades may be requested at check-in time, when booking your flight, or through customer support.
You can even upgrade from the airport website, phone app, or check-in desk. Upgrades are for sale cash if seats are obtainable and on route and time of day. You will be reminded of available upgrades by email or SMS. When you may have been upgraded if an upgrade was available, you may pay a cheaper fare price at the time of check-in. Upgrading to Business Class has extra benefits in terms of priority boarding, extra seat space, better meals, higher allowance, and lounge facility.
EgyptAir baggage policy is based on fare class, frequent flyer, and route of destination. Handle with utmost care to search for the baggage information on your ticket at the time of booking or confirmation letter.
One carry-on bag per passenger based on his/her class of travel
checked baggage allowance typically is as follows:
EgyptAir allows pet carriage inside the aircraft as baggage depending on the weight, size, and destination country of the pet.
Dogs, cats, and birds can be taken in the cabin on the condition that the pet and container should not weigh over 8 kg together. The pet while being flown should be transported in a ventilated leak-proof container. The pet carrier should be on your lap in front of you and should not be positioned so as to block the doors and aisles. Reservation would be necessary and they can accommodate only a few pets in one flight.
Pet outdoor cabin weight can be accommodated in the aircraft hold. EgyptAir hold is climate-conditioned and pressurized in order to safeguard the pet during transport. Pets must be brought in a hard-sided crate with a turn-around area, which meets IATA standards.
You will need to present the following documents for your pet:
EgyptAir offers safe and convenient flights with a focus on flexibility and worldwide coverage. With details on how EgyptAir accepts bookings, whether it offers booking changes and cancellations, how it offers upgrades, baggage capacity, and travelling with pets, you are assured of having a smooth and convenient trip. If you are a seasoned traveller or flying for the first time, staying informed will be easy and bring the optimum for your ticket. For the latest news or priority service, always go to EgyptAir's website or call customer service.
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