Booking a Turkish Airlines ticket? Be a frequent or occasional traveler, there is no shame in having certain questions running on your mind, such as the Business Class booking process, baggage limits, or how to check-in online. Just to simplify it for you, we have shortlisted some most asked Turkish Airlines FLight, booking, customer care, seat booking, and other questions' answers. Hence, you'll be less concerned about the details and more inclined towards anticipating the journey. You can always call us for any related query as well.
You may upgrade through Miles&Smiles or you can also upgrade by paid upgrade. As a matter of fact, you do get an opportunity to upgrade to Business Class using miles in case there is class of service and availability. Paid upgrades do not come with lounge access.
Explore Turkish Airlines Business Class Seats Upgrade Options
Turkish Airlines online check-in is available 24 hours to 90 minutes before your flight time. Go to the official Turkish Airlines reservation page. Then Click on the "Check-in" link. Input your PNR and last name. Choose your seat and proceed with check-in. Online check-in also enables dropping of bags at express counters.
For domestic Flights, at least 45 minutes before flight departure. For international Flights reach at least 60 minutes before flight departure. To have convenient travel in Turkish Airlines by air, at least 2-3 hours before scheduled departure would be prudent to reach the airport.
Go to the "Manage Booking" webpage on their site. Input your PNR and surname. Change your travel date, destination, or personal information.
For More Information, Checkout How Can You Change Your Flight Date to Turkish Airlines?
For Carry-On, it is 1 piece to a maximum weight of 8 kg (55x40x23 cm) for Economy Class and Business Class passengers. For Checked Baggage, generally it is 20--30 kg in Economy Class and 30--40 kg in Turkish Airlines Business Class, varying by route.
For the specific route-by-route allowances, check the Turkish Airlines baggage policy page on their website.
The Turkish Turkish Airlines Cancellation Policy and refund policy depend on the fare type-
Through "Manage Booking" or "Seat Selection" options online, you are able to reserve Turkish Airlines seats The seat selection is complimentary for certain fare classes and comes with a fee for others, particularly on Turkish Airlines long-haul flights.
For More detail, Read How can You Select Seats On Turkish Airlines?
If your baggage is misplaced, notify the Lost & Found counter before leaving the airport. You will be provided with a tracking number to follow status online. Turkish Airlines customer service can assist you with status updates.
You can contact the Turkish airlines official customer care number and they will guide you. Or you can also call us for any assistance.
Turkish Airlines offers assistance for unaccompanied minors-
In case of cancellation or postponement, you can rebook your Turkish Airlines flight at no extra cost (subject to fare class and availability). Log on to the "Manage Booking" section or contact Turkish Airlines customer care directly. Rebooking can also be done at airport counters.
The Impacted passengers in case of delays or cancellations can be compensated depending upon the policy and laws. Vouchers, accommodation, or a proportionate refund could be given. Turkish Airlines customer service portal will notify you of this.