Traveler using Singapore Airlines Manage Booking feature on laptop before flight

How Does the Singapore Airlines Manage Booking Feature Work?

Last Updated: October 31, 2025

Singapore Airlines, one of the world’s most awarded carriers, continues to set benchmarks in luxury and innovation. In 2025, the airline has strengthened its digital ecosystem with smarter self-service tools, including a more intuitive “Manage Booking” feature. Whether you need to modify your flight dates, select seats, upgrade cabins, or add special services, the Singapore Airlines Manage My Booking portal offers a seamless experience. With the airline’s renewed focus on sustainability, enhanced cabin products, and flexible travel policies, this tool has become an essential part of modern air travel.

Let’s explore in detail how you can use the Singapore Airlines Manage Booking service and what makes it a valuable feature for today’s travelers.

What Is the Singapore Airlines Manage Booking Feature?

The Manage Booking feature on the Singapore Airlines website and mobile app allows travelers to conveniently handle every aspect of their journey after booking. It’s designed to offer complete control and flexibility without the need to contact customer service.

Through this section, passengers can:

  • View or modify flight details
  • Change or cancel bookings (based on fare rules)
  • Select or upgrade seats
  • Manage special meal requests
  • Add baggage or in-flight services
  • Update personal or contact details
  • Reprint e-tickets and invoices

It’s a one-stop dashboard for all booking-related tasks, ensuring smooth travel planning from start to finish.

How to Access Singapore Airlines Manage My Booking

You can easily access the Manage My Booking tool via:

  1. Website: Visit www.singaporeair.com, click on “Manage Booking,” and enter your booking reference along with your last name.
  2. Mobile App: Download the Singapore Airlines app (available for iOS and Android). You can log in using your KrisFlyer account or retrieve your booking using the reference number.

Once logged in, you’ll have access to multiple self-service options to modify, enhance, or cancel your flight as per the airline’s updated policies.

What Can You Do with Singapore Airlines Manage Booking?

Here’s everything you can do through the Manage Booking portal:

1. Change or Cancel Flights

You can change flight dates, routes, or even cancel your booking depending on your fare conditions.

  • For refundable tickets, refunds can be processed online.
  • For non-refundable fares, only date or route changes may be available for a small fee.
  • If your flight was disrupted by Singapore Airlines, you can also request a waiver or rebooking directly.

2. Seat Selection and Upgrades

Singapore Airlines allows advance seat selection through this feature. Travelers can:

  • Choose preferred seats (including extra legroom or front-row seats)
  • Upgrade to Premium Economy or Business Class using miles or cash
  • View seat maps before finalizing changes

3. Add Extra Baggage

Through Manage My Booking, passengers can pre-purchase extra baggage allowance at discounted rates compared to airport prices. The baggage policy depends on route and cabin class, so checking the system before travel helps avoid last-minute surprises.

4. Special Requests and Services

This feature allows you to personalize your flight by adding:

  • Special meals (vegetarian, diabetic, gluten-free, etc.)
  • Wheelchair assistance
  • Infant bassinet requests
  • Travel insurance and hotel bookings via partner services

5. Update Personal Details

If you need to change your email, phone number, or passport details before travel, the Manage Booking Singapore Airlines page allows easy updates.

6. Print or Reissue Tickets

You can view, download, or print your e-ticket and travel itinerary anytime. This is especially helpful for visa applications or travel reimbursements.

Latest 2025 Updates to Singapore Airlines Manage Booking

In 2025, Singapore Airlines introduced several enhancements to improve user experience:

  • AI-Driven Recommendations: The Manage Booking system now uses AI to suggest personalized options such as preferred meals, seat upgrades, or airport transfer packages.
  • Real-Time Flight Alerts: Passengers receive live updates about schedule changes or gate information.
  • Sustainability Options: You can now opt to offset your carbon emissions or contribute to the airline’s sustainability initiatives during booking management.
  • Enhanced Mobile Experience: The new app interface offers smoother navigation and integrated payment options via digital wallets and global cards.

These upgrades make the Singapore Airlines Manage Booking US and global system faster, smarter, and more user-friendly than ever before.

How to Change or Cancel a Flight with Singapore Airlines

Here’s how you can modify your booking in just a few steps:

  1. Visit the Manage Booking page on the official site or app.
  2. Enter your Booking Reference (six-letter code) and last name.
  3. Choose the flight you wish to modify or cancel.
  4. Review applicable fare rules and charges before confirming.
  5. Receive an updated e-ticket or cancellation confirmation on your registered email.

For flexible fares, most changes can be done instantly. However, for special or group fares, passengers might need to contact customer support.

Important Tips for Using Manage Booking Efficiently

  • Always check fare conditions before making changes.
  • For partner airline flights, some options may not be available online.
  • If you use a travel agency, confirm updates directly with them.
  • Make sure to reissue your boarding pass after any modification.

Simplify Your Travel Experience with Affluence Travels

The Singapore Airlines Manage Booking feature empowers you to take full control of your travel experience—anytime, anywhere. From flight changes and upgrades to seat selection and baggage management, it ensures complete flexibility and transparency.

For a smoother experience, let Affluence Travels assist you in managing or booking your next Singapore Airlines flight. Our team ensures real-time assistance, competitive fares, and end-to-end travel support so you can enjoy a premium journey without the hassle.

Book, manage, and fly confidently with Affluence Travels—your trusted partner in global air travel.

Got Questions? We've Got Answers

Yes, but only through the call center or airport counter. Online changes are available before check-in closes.

Yes. You can use your KrisFlyer miles to upgrade eligible bookings directly via the portal.

Log in to Manage Booking, choose “Cancel Flight,” and follow the refund process. Refund eligibility depends on your fare type.

Yes. You can buy extra baggage allowance at a discounted rate through the Manage Booking tool up to 24 hours before departure.

You can still access basic options through Manage Booking, but for refunds or complex changes, contact your booking agent.

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