Travel plans often change in the blink of an eye, and learning the details of the cancellation policy of Etihad Airways could save you time, money, and stress. In case of a family emergency, a sudden change of work obligations, or even a change of heart, knowing how to navigate this cancellation process is important. This guide covers the cancellation policy offered by Etihad, which includes all you need to know regarding its key terms, cancellation procedures, refund procedures, and other special cases.

What are the terms and conditions of the Etihad cancellation policy?

Etihad Airways offers flexible cancellations of flights due to numerous reasons. If you need to cancel your flight, know the conditions by which a cancellation is accepted. You can receive a complete refund if you cancel within 24 hours from the time of booking, regardless of the fare class. This 24-hour free change period allows you to either re-book your flight at no extra charge or receive a full refund.

Outside the 24-hour window, cancellation fees apply. Knowing these fees in advance can help you avoid unexpected costs.

What is the Etihad 24-hour cancellation policy?

One of the key features of Etihad Airways cancellation policy is the 24-hour cancellation policy. This policy allows travelers to cancel flights up to 24 hours after booking without any cancellation fee, provided the booking was made at least seven days prior to the flight.

This grace period provides flexibility and reduces the stress of making travel reservations. For more details, Etihad's customer service is available to assist you.

How to Cancel an Etihad Flight?

There are multiple ways to cancel an Etihad flight:

1. Online

Log in to the official Etihad Airways website, go to the "Manage Booking" section, select the flight you wish to cancel, and follow the instructions. A confirmation email will be sent after the cancellation.

2. At the Airport

Go to the check-in counter at the airport with your booking details, and an Etihad representative will assist you with the cancellation.

3. Customer Service

Call Etihad's customer service toll-free number for assistance. A representative will guide you through the cancellation process.

What Are the Cancellation Fees?

If you cancel your flight after the 24-hour grace period, fees apply. According to the Etihad cancellation policy, cancellations within seven days of departure incur fees ranging from $200 to $400, depending on the timing.

Refer to your ticket's specific fare rules to understand potential fees associated with your cancellation.

How does the Etihad refund policy work?

The amount of refund depends on your ticket’s fare rules. If canceled within the valid timeframe, you will receive a full refund minus applicable cancellation fees. For refundable tickets, a full refund is provided for the unused portion. For non-refundable tickets, travel vouchers may be issued instead.

What special conditions allow refunds with Etihad?

Etihad waives cancellation fees in special circumstances, such as the death of a passenger or an immediate family member, with proper documentation. In cases of significant delays exceeding five hours, you may receive a full refund without any cancellation fee.

Need help with refunds? Contact Affluence Travels, and let our experts handle the details to secure the best refund possible on your Etihad booking.